CitiLookout invites you to join our team!

We offer help, healing and hope through compassionate, trauma-informed counseling and advocacy services. Together we can transform lives, foster resilience, and inspire lasting change throughout our community.

We are accepting applications for the following positions listed below:

VISTA Member

POSITION OVERVIEW:

Grant Development and Fundraising

Research local, state, federal, foundation, and corporate grant opportunities.
Create and maintain a grant calendar and funding prospect database.
Assist in developing grant proposals, letters of inquiry, and supporting documentation.
Establish grant tracking and reporting systems to monitor deadlines and outcomes.
Develop templates and procedures to streamline future grant-writing efforts.

Donor Program Development

Design and implement a sustainable donor stewardship program.
Develop donor cultivation, recognition, and retention strategies.
Create systems for tracking donor communications and engagement activities.
Assist in building a donor database and donor management procedures.
Develop donor appreciation materials and annual giving campaigns.
Research best practices in donor relations and recommend strategies to increase support.

Marketing and Community Engagement

Create a comprehensive marketing and communications plan.
Gather content for newsletters, social media, website updates, and promotional materials.
Establish branding and messaging guidelines to ensure consistent communication.
Collect and share impact stories highlighting agency programs and outcomes.
Increase community awareness through outreach campaigns and public relations efforts.
Assist with promoting agency events, volunteer opportunities, and fundraising initiatives.

Ideal Candidate

The Ideal candidate is organized, adaptable, and passionate about community impact. They excel at building relationships, managing multiple projects, and working collaboratively with staff, volunteers, donors, and community stakeholders.

Preferred Skills and Qualifications

Strong written and verbal communication skills.
Excellent organizational and project management abilities.
Experience with research and information gathering.
Proficiency with Microsoft Office Suite and online communication tools.
Ability to work independently and as a part of a team.
Commitment to serving communities and addressing poverty-related challenges.
Experience in grant writing, fundraising, marketing, communications, or non-profit administration.
Familiarity with social media management and content creation.
Knowledge of donor database or customer relationship management (CRM) systems.
Experience working with community organizations or volunteer programs.
Graphic design or digital marketing experience.

APPLICATION PROCESS:

Interested candidates should submit a resume to kimberly@citilookout.org. Please include “CitiLookout VISTA Member Application” in the subject line.

Use QR code below to complete an online application.

Trauma Advocate Level 1

POSITION SUMMARY:

The Trauma Advocate Level 1 is responsible for providing compassionate, trauma-informed advocacy and support services to adult victims of crime, including domestic violence, sexual abuse, elder abuse, robbery, assault, and hate or bias-related incidents. This role requires strong interpersonal skills, sound judgment, and the ability to work collaboratively within a multidisciplinary team to ensure clients receive comprehensive and coordinated care.

RESPONSIBILITIES:

Conduct community outreach to identify, recruit, and support adult victims of crime within the target population.
Plan, prepare, and provide services in office, home, and off-site settings.
Conduct risk assessments and safety planning.
Provide crisis intervention, information about the criminal justice process, victim compensation, and other available assistance programs.
Offer court advocacy and accompaniment as needed.
Link clients to appropriate community services and support systems.
Select and implement program-approved curricula in individual and group settings to provide education, information, and support.
Facilitate support groups.
Promote the agency’s services, programs, mission, and philosophy within the community.
Collaborate effectively with community service providers, including law enforcement, mental health professionals, and protective service personnel.
Maintain accurate, timely, organized, and complete case files in compliance with agency and funding requirements.
Uphold strict client confidentiality at all times.
Attend and actively participate in supervision, staff meetings, intake evaluations, collaboration meetings, and required agency functions.
Participate in ongoing educational training in relevant subject areas.
Complete required documentation and record-keeping activities.
Accurately record timesheet information and maintain updated work schedules with the Coordinator and Agency Director.

PRINCIPAL CHALLENGES:

The primary challenge of this position is to responsibly and compassionately assist victims of crime by providing accurate information, appropriate referrals, and meaningful support while navigating complex and often emotionally sensitive situations.

QUALIFICATIONS AND SKILLS:

Strong empathy and commitment to serving victims of crime.
Excellent listening and communication skills.
Ability to assess client needs and participate in team-based problem-solving efforts.
Strong organizational and documentation skills.
Proficiency in Microsoft Office (Word and Excel) and database systems.
Understanding of trauma-informed care and the dynamics of violence and victimization.
Ability to build and maintain positive professional relationships with community partners.
Familiarity with local community resources preferred.
Comfortable conducting home visits.

EDUCATION AND EXPERIENCE:

Associate’s Degree in Social Work, Criminal Justice, or related field preferred.
Minimum of two years’ experience working with victims of domestic violence or other crimes preferred.
Group facilitation experience preferred.
Valid driver’s license in good standing.
Reliable transportation and agency-required auto insurance.

BENEFITS:

Paid time off

APPLICATION PROCESS:

Interested candidates should submit a resume to kimberly@citilookout.org. Please include “CitiLookout Trauma Advocate Application” in the subject line.

Use QR code below to complete an online application.